Privacy Policy

1. Introduction

This Privacy Policy explains how Neurolena (hereinafter referred to as "we", "us", or "our") collects, uses, and protects your personal information when you visit our website neurolena.one (the "Website") and use our services, including contact forms.

We take your privacy seriously and are committed to protecting your personal data in compliance with applicable laws, including the European Union’s General Data Protection Regulation (GDPR) and other relevant data protection regulations.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Data you provide directly:
  • When you use our contact form (powered by Tally.so), we collect the information you voluntarily provide: your name, email address, subject, and message content, as well as your confirmation of this Privacy Policy (if applicable in the form).
  • Information you provide when subscribing to our newsletters or updates (if such functionality is available).
• Data collected automatically (Cookies and usage data):
  • Our Website and the Tally.so service may use technical (strictly necessary) cookies to ensure the proper functioning of the Website and form. These cookies do not require your prior consent.
  • We may use analytical cookies (e.g., Google Analytics, if enabled) to collect information about how visitors use our Website (e.g., number of visitors, pages viewed, traffic sources). This helps us improve the Website. Such cookies will only be used with your explicit consent where required by law.
  • See the "Cookies" section below for more information.

3. Purpose of Data Collection and Use

We use your personal data for the following purposes:

• To provide and support our services, including responding to your inquiries and messages submitted via the contact form.
• To provide you with information about our products or services if requested or if you have subscribed to updates.
• To contact you regarding collaboration opportunities.
• To analyze Website usage to improve and optimize it (based on your consent for analytical cookies).
• To ensure Website security and prevent fraud.
• To comply with legal obligations.

4. Legal Grounds for Data Processing (under GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you provide your data via the contact form or consent to cookie usage (excluding strictly necessary ones). You may withdraw your consent at any time.
• Legitimate interest: To respond to your inquiries, ensure Website security, and analyze and improve the Website (provided it does not override your rights and freedoms).
• Contract performance: If you request services or products that imply a contractual relationship (in the future).
• Legal obligation: If processing is required to comply with legal obligations.

5. Data Retention

Data submitted via the contact form is processed and stored through the Tally.so service (Tally Solutions BV, Belgium). You can view Tally.so’s privacy policy here: https://tally.so/help/privacy-policy. Message copies may also be stored in our email system to respond to your inquiry.

We retain your personal data only as long as necessary for the purposes it was collected, to fulfill legal obligations, resolve disputes, or until you withdraw your consent or request data deletion (in accordance with your rights).

6. Sharing Data with Third Parties

We do not sell or share your personal data with third parties for commercial purposes.

We may share your data with the following categories of recipients:

• Service providers: Companies providing services to us, such as Tally.so (for contact forms), hosting providers, and analytics providers (e.g., Google Analytics, if used with your consent). These providers may access your data solely to perform tasks on our behalf and are required not to disclose or use it for other purposes.
• Law enforcement: If required by law or to protect our rights.

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure.

8. Cookies

Cookies are small text files that websites place on your device when you visit them. They are widely used to make websites work or work more efficiently, as well as to provide information to site owners.

• Strictly necessary cookies: These cookies are essential for the functioning of the Website and cannot be disabled in our systems. They are usually set in response to your actions, such as navigating the site or submitting forms.
• Analytical/Performance cookies: (If used) These cookies allow us to count visits and traffic sources so we can measure and improve Website performance. They help us know which pages are most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. We will use these cookies only with your consent.
• Functional cookies: (If used) These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. We will use these cookies only with your consent.

You can manage cookie settings via your browser settings. Most browsers allow you to view, manage, delete, and block cookies for a website. Note that deleting or blocking all cookies (including strictly necessary ones) may result in parts of the Website not functioning properly.

9. Your Rights (under GDPR and other applicable laws)

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we process and receive a copy.
• Right to rectification: You can request correction of inaccurate or incomplete personal data.
• Right to erasure ("right to be forgotten"): You can request deletion of your personal data under certain circumstances.
• Right to restrict processing: You can request restriction of processing under certain conditions.
• Right to object: You can object to data processing based on our legitimate interests.
• Right to data portability: You can request your data in a structured, machine-readable format or transfer it to another controller.
• Right to withdraw consent: If processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Right to lodge a complaint: You have the right to file a complaint with a data protection authority if you believe your data is being processed unlawfully.

To exercise these rights, please contact us at: [email protected]. We may ask you to verify your identity before processing your request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Last updated” date above. You are encouraged to review this Policy periodically for any updates.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]